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通用商务初级06:00everyday leadership

Everyday leadership

人人都有的领导力

德鲁·达德利用六分钟讲了一根棒棒糖的故事:一个他自己毫无印象的随手举动,改变了一个女孩的人生。他由此提出,领导力不该被供得高不可攀,而是我们每天都在制造的「棒棒糖时刻」。故事性强、句式简单,适合初学者边听边学管理与致谢的表达。

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台词(51 句)

00:03
I wanted to just start by asking everyone a question: How many of you are completely comfortable with calling yourselves a leader?

开始之前,我想先问大家一个问题:你们当中有多少人能坦然地称自己为「领导者」?

00:11
I've asked that question all across the country, and everywhere I ask it, no matter where, there's a huge portion of the audience that won't put up their hand.

这个问题我在全国各地都问过,无论问到哪里,总有很大一部分观众不肯举手。

00:19
And I've come to realize that we have made leadership into something bigger than us; something beyond us.

我渐渐明白,是我们把领导力变成了一件比我们更大、也超出我们之外的事。

00:24
We've made it about changing the world. We've taken this title of "leader" and treat it as something that one day we're going to deserve.

我们把它说成是改变世界。我们把「领导者」这个头衔,当成将来某一天才配得上的东西。

00:31
But to give it to ourselves right now means a level of arrogance or cockiness that we're not comfortable with.

而现在就把它给自己,似乎意味着一种我们无法接受的傲慢与自大。

00:36
And I worry sometimes that we spend so much time celebrating amazing things that hardly anybody can do, that we've convinced ourselves those are the only things worth celebrating.

我有时担心,我们花太多时间去赞美那些几乎没人做得到的了不起的事,以至于说服了自己:只有那些事才值得赞美。

00:45
We start to devalue the things we can do every day, We take moments where we truly are a leader and we don't let ourselves take credit for it, or feel good about it.

于是我们开始贬低自己每天都能做到的事。在那些我们真正当了一回领导者的时刻,我们却不许自己领这份功劳,也不许自己为此高兴。

00:53
I've been lucky enough over the last 10 years to work with amazing people who've helped me redefine leadership in a way that I think has made me happier.

过去十年里我很幸运,能和一些了不起的人共事,他们帮我重新定义了领导力,我觉得这让我更快乐了。

01:00
With my short time today, I want to share with you the one story that is probably most responsible for that redefinition.

今天时间不多,我想跟你们分享一个故事,这次重新定义大概最该归功于它。

01:06
I went to a little school called Mount Allison University in Sackville, New Brunswick.

我在新不伦瑞克省萨克维尔的一所小学校念书,叫蒙特艾利森大学。

01:11
And on my last day there, a girl came up to me and said, "I remember the first time I met you."

在我离校的最后一天,一个女孩走到我面前说:「我记得第一次见到你的情形。」

01:16
And she told me a story that had happened four years earlier.

接着她讲了一个四年前发生的故事。

01:19
She said, "On the day before I started university, I was in the hotel room with my mom and dad, and I was so scared and so convinced that I couldn't do this, that I wasn't ready for university, that I just burst into tears.

她说:「开学的前一天,我和爸妈待在旅馆房间里。我害怕极了,深信自己做不到、还没准备好上大学,结果一下子哭了出来。

01:30
My mom and dad were amazing. They were like, "We know you're scared, but let's just go tomorrow, go to the first day, and if at any point you feel as if you can't do this, that's fine; tell us, and we'll take you home.

我爸妈太好了。他们说:『我们知道你害怕,但明天先去一趟,先过完第一天。如果你什么时候觉得自己撑不下去,那也没关系,告诉我们,我们就带你回家。

01:40
We love you no matter what.'" She says, "So I went the next day. I was in line for registration, and I looked around and just knew I couldn't do it; I wasn't ready.

无论如何我们都爱你。』」她说:「于是第二天我去了。排队注册的时候,我环顾四周,就是知道自己做不到,我还没准备好。

01:48
I knew I had to quit. I made that decision and as soon as I made it, an incredible feeling of peace came over me.

我知道我得退学。我做了这个决定,一做完,一种难以置信的平静就涌了上来。

01:53
I turned to my mom and dad to tell them we needed to go home, and at that moment, you came out of the student union building wearing the stupidest hat I've ever seen in my life."

我转身要告诉爸妈我们该回家了,就在那一刻,你从学生会大楼里走出来,戴着我这辈子见过最蠢的帽子。」

02:02
(Laughter) "It was awesome. And you had a big sign promoting Shinerama," -- which is Students Fighting Cystic Fibrosis, a charity I've worked with for years -- "And you had a bucketful of lollipops.

(笑声)「那帽子棒极了。你还举着一块大牌子宣传 Shinerama」——那是「学生对抗囊性纤维化」,我参与多年的一个慈善项目——「你还提着满满一桶棒棒糖。

02:12
You were handing the lollipops out to people in line, and talking about Shinerama. All of the sudden, you got to me, and you just stopped.

你一边给排队的人发棒棒糖,一边讲 Shinerama。突然,你走到我面前,就那么停住了。

02:19
And you stared. It was creepy." (Laughter) This girl knows what I'm talking about.

然后你盯着我看,怪吓人的。」(笑声)这位姑娘懂我在说什么。

02:25
(Laughter) "Then you looked at the guy next to me, smiled, reached into your bucket, pulled out a lollipop, held it out to him and said,

(笑声)「然后你看向我旁边的男生,笑了笑,把手伸进桶里,掏出一根棒棒糖递给他,说:

02:32
'You need to give a lollipop to the beautiful woman next to you.'" She said, "I've never seen anyone get more embarrassed faster in my life.

『你得把这根棒棒糖送给你旁边这位漂亮的姑娘。』」她说:「我这辈子没见过谁尴尬得这么快。

02:39
He turned beet red, he wouldn't even look at me. He just kind of held the lollipop out like this."

他脸涨得通红,连看都不敢看我,就这样把棒棒糖递了过来。」

02:44
(Laughter) "I felt so bad for this dude that I took the lollipop. As soon as I did, you got this incredibly severe look on your face, looked at my mom and dad and said, 'Look at that! Look at that!

(笑声)「我太替这家伙难受了,就把棒棒糖接了过来。我刚一接,你脸上就露出无比严肃的表情,看着我爸妈说:『瞧瞧!瞧瞧!

02:54
First day away from home, and already she's taking candy from a stranger?'" (Laughter) She said, "Everybody lost it.

离家第一天,就已经在收陌生人的糖了?』」(笑声)她说:「所有人都笑翻了。

03:02
Twenty feet in every direction, everyone started to howl. I know this is cheesy, and I don't know why I'm telling you this, but in that moment when everyone was laughing, I knew I shouldn't quit.

方圆二十英尺内的人都大笑起来。我知道这话听着很俗,也不知道自己为什么要讲给你听,但就在大家都在笑的那一刻,我知道我不该退学。

03:11
I knew I was where I was supposed to be; I knew I was home. And I haven't spoken to you once in the four years since that day.

我知道这里就是我该待的地方,我知道我到家了。而那天之后的四年里,我一次都没跟你说过话。

03:17
But I heard that you were leaving, and I had to come and tell you you've been an incredibly important person in my life.

但我听说你要走了,我必须来告诉你:你一直是我生命中极其重要的人。

03:23
I'm going to miss you. Good luck." And she walks away, and I'm flattened. She gets six feet away, turns around, smiles and goes, "You should probably know this, too: I'm still dating that guy, four years later."

我会想你的,祝你好运。」说完她就走了,我整个人愣在原地。她走出六英尺,转过身,笑着说:「还有件事你大概该知道:四年过去了,我还在跟那个男生交往。」

03:33
(Laughter) A year and a half after I moved to Toronto, I got an invitation to their wedding.

(笑声)搬到多伦多一年半后,我收到了他们婚礼的请柬。

03:39
(Laughter) Here's the kicker: I don't remember that.

(笑声)最要命的是:这件事我不记得了。

03:43
I have no recollection of that moment. I've searched my memory banks, because that is funny and I should remember doing it and I don't.

那一刻我一点印象都没有。我把记忆翻了个遍,因为那明明很有趣,我理应记得自己做过,可我就是不记得。

03:50
That was such an eye-opening, transformative moment for me, to think that maybe the biggest impact I'd ever had on anyone's life,

这对我来说是个大开眼界、彻底改变想法的时刻:想想看,我这辈子对别人产生过的最大影响,

03:56
a moment that had a woman walk up to a stranger four years later and say, "You've been an important person in my life," was a moment that I didn't even remember.

那个让一位女士在四年后走向一个几乎算陌生人的人、说出「你一直是我生命中重要的人」的时刻,竟是一个我自己都不记得的时刻。

04:03
How many of you guys have a lollipop moment, a moment where someone said or did something that you feel fundamentally made your life better?

你们当中有多少人有过「棒棒糖时刻」——某个人说了或做了一件事,让你觉得自己的生活从根本上变好了?

04:10
All right. How many of you have told that person they did it? See, why not?

好。那你们当中又有多少人告诉过那个人,是他做到了这件事?你看,为什么不说呢?

04:15
We celebrate birthdays, where all you have to do is not die for 365 days -- (Laughter) Yet we let people who have made our lives better walk around without knowing it.

我们庆祝生日,可生日只要你三百六十五天不死就行了——(笑声)却让那些让我们的生活变得更好的人,一直蒙在鼓里。

04:24
Every single one of you has been the catalyst for a lollipop moment. You've made someone's life better by something you said or did.

你们每一个人,都当过某个棒棒糖时刻的催化剂。你说过或做过的某件事,让别人的生活变好了。

04:30
If you think you haven't, think of all the hands that didn't go up when I asked. You're just one of the people who hasn't been told.

如果你觉得自己没有,想想我刚才提问时那些没有举起来的手。你只是还没被人告知的那一个。

04:36
It's scary to think of ourselves as that powerful, frightening to think we can matter that much to other people.

把自己想得那么有力量,是件可怕的事;一想到我们对别人可能这么重要,就让人害怕。

04:42
As long as we make leadership something bigger than us, as long as we keep leadership beyond us and make it about changing the world, we give ourselves an excuse not to expect it every day, from ourselves and from each other.

只要我们还把领导力当作比我们更大的事,只要我们还把它放在自己够不着的地方、说成是改变世界,我们就给了自己一个借口:不必每天期待它出现在自己和彼此身上。

04:53
Marianne Williamson said, "Our greatest fear is not that we are inadequate. [It] is that we are powerful beyond measure.

玛丽安娜·威廉森说过:「我们最深的恐惧不是自己不够好,而是自己拥有无可估量的力量。

04:58
It is our light and not our darkness that frightens us." My call to action today is that we need to get over our fear of how extraordinarily powerful we can be in each other's lives.

让我们害怕的是自身的光,而不是黑暗。」我今天的号召是:我们要克服这份恐惧——害怕自己在彼此生命中竟能如此重要。

05:07
We need to get over it so we can move beyond it, and our little brothers and sisters and one day our kids -- or our kids right now -- can watch and start to value the impact we can have on each other's lives,

我们要跨过这道坎,才能往前走;这样我们的弟弟妹妹、将来的孩子——或者现在就有的孩子——才会看着我们,开始重视我们对彼此生活的影响,

05:17
more than money and power and titles and influence.

重视它胜过金钱、权力、头衔和地位。

05:20
We need to redefine leadership as being about lollipop moments -- how many of them we create, how many we acknowledge, how many of them we pay forward and how many we say thank you for.

我们需要把领导力重新定义为棒棒糖时刻——我们创造了多少,认出了多少,把多少传递了下去,又为多少说过谢谢。

05:29
Because we've made leadership about changing the world, and there is no world. There's only six billion understandings of it.

因为我们把领导力说成是改变世界,可根本没有一个「世界」,只有六十亿种对世界的理解。

05:35
And if you change one person's understanding of it, understanding of what they're capable of, understanding of how much people care about them,

如果你改变了一个人对世界的理解,改变了他对自己能力的认识,改变了他对旁人有多在乎他的感受,

05:42
understanding of how powerful an agent for change they can be in this world, you've changed the whole thing.

改变了他对自己能成为多有力量的改变者的认识,你就改变了整个世界。

05:47
And if we can understand leadership like that, I think if we can redefine leadership like that, I think we can change everything.

如果我们能这样理解领导力,如果我们能这样重新定义领导力,我想我们就能改变一切。

05:54
And it's a simple idea, but I don't think it's a small one. I want to thank you so much for letting me share it with you today.

这是个简单的想法,但我不认为它是个小想法。非常感谢你们今天让我跟你们分享它。